Reporting A Pothole

What you should do

If you wish to report a pothole this should be done on the Devon County Council website.

It is recommended that residents report potholes and road defects via the Devon County Council website and the following gives guidance as to how this can be done:

• Go to Report a Pothole
• Please read carefully what is considered a pothole if it doesn’t fit the criteria it will not get repaired.
• If it is a pothole, click the blue (Report a Pothole Now) button at the bottom of the page
• On the next page, click the blue (Continue) button at the bottom of the page
• A map will open
• Drag the map to the area you wish to report.
• If a green marker is already present, click on it and then click on “Add me to this pothole”
• You will need to zoom in before you can mark the pothole. Be as accurate as you can, then click with the mouse.
• A green marker will appear, plus a box, click “Report pothole here”
• The next page will give the opportunity of describing the problem. Then click ‘Next’. There will be the opportunity of providing a photograph. If you do not have this, click ‘Next’.
• The next page invites you to give your contact details. If you do not wish to give these, click ‘Submit’
• The next page will give a reference number and it is suggested you make a note of this to quote if the work has not been done. You will receive an email with the reference number and description of the fault you have reported.

The contact details for DCC Highways are:

• email: csc.roads@devon.gov.uk
• telephone: 0845 155 1004